Dispatch and delivery
Production and dispatch estimates depend on the product and are confirmed for your order. A custom design may require a separate production timeline.
Insured shipping
Where insured delivery is included with your order, coverage and delivery conditions will be confirmed before dispatch. Contact us for the arrangements applicable to your destination.
Receiving your order
Check the parcel when it arrives and retain packaging and delivery evidence if there is damage or a missing item. Contact us promptly with your order reference.
International orders
Destination availability, import duties, taxes and customs processing can vary. Confirm the charges and responsibilities shown for your order before paying.